What should I expect when I visit Vets Now?
When you arrive the practice doors will be locked but there is an out of hours doorbell labelled Vets Now that you should ring to alert the Vets Now team of your arrival.
Just like A&E, emergency work on pets is unpredictable and is difficult to schedule appointments. Emergency vets will always see and treat the sickest patients first. If there is going to be a significant delay before you pet is seen by the vet, a qualified vet nurse will perform a triage assessment to ensure the delay will not cause any risk. Likewise, if you have any concerns about your pet while waiting please speak to the receptionist or nurse- please don’t just sit and worry.